Ensure your latest design and amendments are final. If you still need an amendment, click here to request it to get your final quote and design.

Once you are 100% happy the quote and design are final and correct.

All good?

A Payment link will be posted in the WhatsApp group.

If you do not win the sale, confirm this and offer feedback for us to all learn from; in this instance, the WhatsApp group will close.

• Your design team will leave the WhatsApp group, and our customer service team will be added

If you experience any issues between payment and delivery and the 48-hour notification period after delivery for damages and shortages, please report a delivery problem in the KBB mobile app as usual or through link below. Once the form is filled out and received by our team, use your WhatsApp group for general communications.

NOT FOR:

- Submitting new designs - Use the design request form above

- Requesting Amends - Use the same form as above and select "amendment" in the drop-down

- Reporting Issues with deliveries - Use the delivery problem report form in the KBB Mobile App

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THEY ARE FOR:

- Communicating about the above instances when they occur, as opposed to emails and phone calls where possible